How artificial intelligence (AI) is used in travel industry?

Date:2023-01-07
1. Automated customer service: AI chatbots are used to provide 24/7 customer support for customer queries and bookings.They can provide quick answers and make bookings faster than before. 2. Personalized recommendations: AI-based systems use past searches and customer behavior to predict what customers are likely to want and make customized recommendations. 3. Smart search engines: AI-powered search engines make it easier for travelers to find the best flights and hotels, as well as any other information they may need for their journeys. 4. Automated logistics: AI technologies can help travel agencies streamline the whole booking process, from searching for flights and hotels to booking seats and managing payments. 5. Fraud detection: AI algorithms can monitor transactions for any suspicious activity, helping to protect the customers from fraud.
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